Rapid Aid Corp., a leading global developer of hot and cold therapy solutions for the healthcare, transportation, food, and retail industries, is seeking a US Business Development Manager. Reporting to the VP of Sales and Marketing, the successful candidate can work remotely from any major US city.

The successful candidate will achieve sales targets, develop new business opportunities, and manage retail accounts. Responsibilities include but are not limited to collaborating with partners, attending events/tradeshows, and conducting line review presentations. Ideal candidates have 3-5 years of retail account management experience, preferably in health/wellness or medical devices. Strong analytical, communication, and time management skills are required. This position requires international travel.


  • Achieve monthly, quarterly, and annual sales targets for currently assigned accounts.
  • Create bottom-up forecast by SKU and by customer to achieve assigned targets.
  • Monitor and analyze customer and SKU performance YOY.
  • Collaborate with partners by establishing regular buyer contact, (in person where possible) attend customer events, plan market/store visits, and diligently follow the sales process to delivery of product.
  • Identify and develop new business opportunities within assigned accounts.
  • Collect content and deliver customer line review presentations as required.
  • Attend tradeshows and follow up with booth and cold CRM leads as assigned.
  • Review sales progress against plan and adjust as necessary.
  • Contribute to the overall strategic product planning process by recommending new items to manufacture.
  • Liaise with internal departments to receive and act on feedback from the customer and the marketplace.
  • Liaise with internal departments to resolve daily issues regarding credit, pricing, accounting, shipping, contract/program, supply chain, product knowledge and information, and end-user complaints.
  • Liaise with internal departments to keep customer portals up to date with the latest information.
  • Work with the Marketing team to ensure that all collateral materials are created and ready to be shared with accounts.


  • Must be based in a major US city.
  • Post-secondary degree in Business.
  • Preferred experience in the health and wellness industry and or class 1 medical devices.
  • 3 to 5 years of retail account management or planning experience with an excellent track record of achievements.
  • Ability to work independently and as part of a team.
  • Experience selling to US retailers is a must. Direct-to-consumer channels and online marketplace sales are a plus.
  • Ability to influence and inspire confidence across all areas of the business, both within the company and with customer buyers, below and above.
  • Strong analytical skills, including forecasting, business insights, and P&L management.
  • Ability to identify the root cause of complex problems, generate creative solutions, and build strategic plans.
  • Time management skills – Ability to prioritize and deliver against deadlines.
  • Excellent presentation and communication skills. Engaging, driven, and dynamic personality.
  • Computer skills, with a comprehensive knowledge of MS Word, Excel and PowerPoint.
  • International travel required.

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