Rapid Aid has over 40 years of manufacturing excellence and experience – production acumen we pass on to you. We are proud to own every step of our business – the innovation, administration, marketing and manufacturing of our products – from conception to delivery, across the globe.

Rapid Aid – North America

Rapid Aid’s head office and North American production facilities are in Mississauga, Ontario, Canada. We have decades of company presence in this dynamic region, and our long-term team members are true specialists in the hot and cold therapy field.

Our executives work side by side with our North American manufacturing facilities, keeping our operations tightly in line with our management. Our domestic capabilities allow us to react quickly to changes in your business, giving you peace of mind and quality assurance other providers cannot offer. With Rapid Aid, you can rest assured that production is reliable, timely and flexible – thanks to three teams of experts in three time zones working for you in tandem.

Rapid Aid – Asia

Our wholly-owned, Canadian-managed operations in Danyang, Jiangsu, China and Hai Phong, Vietnam are hard at work delivering millions of units per month, all from state-of-the-art facilities that exceed international standards. Our relationships on the ground with suppliers, logistics and government, built up over the last 12 years in the market, have helped us to continue to improve our delivery times, costs and quality.

As demand for our products has increased, so did our need for another manufacturing and distribution facility in Asia.  In 2019 we opened a 42,000 sq.ft facility in Hai Phong, Vietnam. This facility, much like our facility in China is delivering millions of units per month and is already helping us meet our customers growing demands.

Supervised by deeply experienced Canadian, Chinese and Vietnamese management, our cross-cultural teams work seamlessly together and are enhanced by our English, Mandarin and Vietnamese speaking staff on both sides of the Pacific.

With Rapid Aid’s multiple, wholly-owned facilities in North America and Asia, you deal directly with the manufacturer – we are not an importer or middle-man. Our facilities are completely integrated and managed internally, which mitigates your risk.

These multi-facilities provide speed to your market to reduce your inventory and working capital requirements, lean systems that allow us to react quickly to changes in your marketplace and “Good Manufacturing Practices” and systems, with controlled QA and regulatory compliance.

Rapid Aid North America

Rapid Aid North America

Rapid Aid Asia

Supply Chain Management

Rapid Aid is responsive and flexible, offering decades of supply chain experience blended with modern, high-end systems. Our integrated stock and inventory management delivers fast solutions to on-demand requirements.

We are proud to offer our clients distribution capabilities and facilities in North America, Europe and Asia, meaning that Rapid Aid can ship and warehouse near your market. We offer a broad range of delivery solutions to ensure reliable order fulfilment, and we work tirelessly to to make your supply chain management less complex, time consuming and costly.

Product Safety, Quality Assurance and Regulatory Compliance

Rapid Aid adamantly adheres to safety and regulatory concerns, such as the use of safe chemicals and blends in our instant products, food-grade gels in our reusable products and more. As a Class-1 medical device manufacturer with ISO13485 certification, we are deeply committed to product safety, customer satisfaction and reliability across our all of our various product lines.

Some of our qualifications and standards include:

  • Ammonium-Nitrate free instant products (Rapid Aid uses a safe Calcium Ammonium Nitrate formula)
  • Class 1 medical device manufacturer – Health Canada Licensed
  • Class I FDA Registered
  • Class I and II a CE Marked Products
  • ISO 13485 and EN ISO 13485:2003 certified
  • Site License for Natural Health Products
  • European Authorized Representative in UK and MHRA Registered
  • Dedicated regulatory and quality teams in North America and Asia
  • Regularly surpass audit requirements conducted by reputable customer base and 3rd-party organizations