Rapid Aid’s head office and North American production facilities are located in Mississauga, Ontario, Canada. With over 40 years of presence in this dynamic region, you can rest assured that production is reliable, timely and flexible as our domestic capabilities allow us to react quickly to changes in your business, giving you peace of mind and quality assurance other providers cannot offer.
Our wholly-owned and Canadian-managed operation in Danyang, Jiangsu, China is hard at work delivering millions of units per month, all from a state-of-the-art facility that exceeds international standards. Our relationships with suppliers, logistics and government, built up over the last 12 years in this region, have helped us to continue improving our delivery times, costs and quality.
As demand for our products has increased, so did our need for another manufacturing and distribution facility in Asia. In 2019 we opened a 42,000 sq.ft facility in Hai Phong, Vietnam. This facility, much like our facility in China is delivering millions of units per month and is already helping us meet our customers growing demands.
Supervised by deeply experienced Canadian, Chinese and Vietnamese management, our cross-cultural teams work seamlessly together and are enhanced by our English, Mandarin and Vietnamese speaking staff on both sides of the Pacific.
Supply Chain Management
Rapid Aid is responsive and flexible, offering decades of supply chain experience blended with modern, high-end systems. Our integrated stock and inventory management delivers fast solutions to on-demand requirements.
We are proud to offer our clients distribution capabilities and facilities in North America, Europe and Asia, meaning that Rapid Aid can ship and warehouse near your market. We offer a broad range of delivery solutions to ensure reliable order fulfilment and we work tirelessly to make your supply chain management less complex, time consuming and costly.
Product Safety, Quality Assurance and Regulatory Compliance
Rapid Aid adamantly adheres to safety and regulatory concerns, such as the use of safe chemicals and blends in our instant products, food-grade gels in our reusable products and more. As a Class-1 medical device manufacturer with ISO13485 certification, we are deeply committed to product safety, customer satisfaction and reliability across our all of our various product lines.
Some of our qualifications and standards include:
- Ammonium-Nitrate free instant products (Rapid Aid uses a safe Calcium Ammonium Nitrate formula)
- Class 1 medical device manufacturer – Health Canada Licensed
- Class I FDA Registered
- Class I and II a CE Marked Products
- ISO 13485 and EN ISO 13485:2003 certified
- Site License for Natural Health Products
- European Authorized Representative in UK and MHRA Registered
- Dedicated regulatory and quality teams in North America and Asia
- Regularly surpass audit requirements conducted by reputable customer base and 3rd-party organizations